Shipping policy
At BEST IN THE EAST, we aim to deliver your orders as quickly and efficiently as possible. This Shipping Policy explains how we process, ship, and deliver your orders.
By placing an order on our website, you agree to the terms below.
ORDER PROCESSING TIME
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, processing may be delayed. We will notify you if there are significant delays.
SHIPPING TIME
Estimated delivery times:
- USA: 5–10 business days
- International: 7–20 business days (depending on location)
Delivery times are estimates only and may vary due to customs, courier delays, or other external factors.
SHIPPING COSTS
Shipping charges (if any) will be calculated and displayed at checkout.
Free shipping may be offered on selected products or promotions.
ORDER TRACKING
Once your order is shipped, you will receive a tracking number via email.
You can use this tracking number to monitor your shipment.
CUSTOMS, DUTIES & TAXES
For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations.
These charges are the responsibility of the customer and are not included in our product or shipping prices.
DELAYS
We are not responsible for delays caused by:
- Courier companies
- Customs clearance
- Weather conditions
- Other unforeseen circumstances
While we do our best to ensure timely delivery, exact delivery dates are not guaranteed.
LOST OR DAMAGED PACKAGES
If your package is lost or arrives damaged, please contact us immediately at:
We will work with the shipping carrier to resolve the issue.
ADDRESS ERRORS
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
CONTACT US
If you have any questions about shipping, please contact us: